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  HP Print 2.0 in China: Looks Promising, But Challenges Ahead
July 16, 2008

Hewlett-Packard (HP) announced its "Print 2.0" strategy in New York on May 2007, and in Shanghai on April 2008, HP introduced the strategy in China. HP is in a unique position to introduce and execute this strategy, given its leadership in imaging and printing, while at the same time to make a transition (or expansion) from products to services.

CCID Consulting believes there are positive factors in China that will facilitate the Print 2.0 strategy:

  1. Chinese users are moving from simple, basic printing towards demanding a more solutions and services approach.
  2. China's networking and Internet development has enabled users to share information, store data, and work collaboratively more. The printer itself is separating from the user, and real-time print sharing is becoming more popular.
  3. China's digital image market and its content has grown dramatically, thereby creating an environment for more print sharing and services.

However, in the immediate future, there are challenges that the Print 2.0 strategy must consider in its execution:

  1. The fastest growing printer markets in China are small and medium enterprises (SMEs) and the consumer. These sectors tend to be more fragmented, with less formal needs for print sharing and services. Most users in these sectors use printers as a single product. The challenge will be to configure a fragmented, and growing, user-base into one that fits the Print 2.0 concept.
  2. There must be organizational change and thinking, both for image and print vendors themselves, and their channel partners in China. For channel partners, sales is the most visible on the product itself, and demand for value-added print services appear less tangible, if not a threat to certain channel partners.

In the long run, CCID Consulting remains optimistic towards Print 2.0. With more vendor participation, Print 2.0 will have substantial development, and it will become an inevitable strategy for most vendors.

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Unless otherwise specified, all information provided is sourced from CCID Consulting.

 
         
         
     

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