Mobile Instant Messaging Bottleneck
In China April 15, 2008
In 2007, China's mobile instant messaging (IM)
market reached 1.37 billion Yuan, up 92.9% over 2006. Mobile operators like
China Mobile entering the market have significantly fueled market growth.
CCID Consulting expects to see greater growth in the future.
Source: CCID Consulting, january 2008
Drivers for mobile IM Growth
Chinese mobile IM market grew faster in
revenues and users than PC-based IM segments in 2007. Mobile IM revenues
grew almost 43% faster than the overall IM market (which includes PC-based
IM).
Mobile phone operators focus on IM market,
leveraging their wireless presence and customer base. China Mobile enjoys
wireless dominance in China, and was able to parlay their Fetion IM offering
to dominate the IM market. Fetion and Fetion QQ users reached 40 million.
Together with China Unicom's UMS IM offering, these two mobile phone
operators take up 76% of China's mobile IM market.
Mobile IM
Service
2007 User
Share (%)
Fetion
52.0%
Fetion QQ
20.0%
PICA
18.0%
UMS
4.0%
Mobile QQ
3.0%
Mobile MSN
3.0%
Total
100%
Source: CCID Consulting, january 2008
In China, mobile operators and mobile IM
service providers (SPs) cooperate to bring mobile IM to market. SPs provide
value-added offerings, like mobile IM technologies and ring-tone downloads.
For mobile IM, operators provide the vast resources, marketing reach, and
user base, while mobile IM SPs provide the necessary IM technologies and
services.
Telecom operators also see the mobile IM
opportunity, but targeted more to the enterprise, a strength they have in
terms of a user-base. China Telecom has launched its own mobile IM product,
and has targeted corporate users, for example.
However, there are three
bottlenecks that must be addressed.
The Chinese mobile phone user is very
savvy, and they use voice and text messaging seamlessly, for example.
However they need better awareness of mobile IM's features, benefits and
differentiation. Many mobile phone users are not accustomed to mobile phone
internet. The current 50 million mobile IM users are still a small
percentage of the China's 500 million mobile phone users.
Another bottleneck is the mobile phone
device itself. Mobile IM, because it is Internet-based, has the potential to
have lots of additional functionality, some like PC-based ones. More, new
functionality is needed to provide operators and SPs increased profit
potential. Mobile phones currently in China cannot support such Internet
functionality, be it screen size, user-interface, applications, or
underlying operating system.
The last issue is the network. The timeline
of 3G is still not yet finalized; so many services that require high quality
transmission will simply not be available.
Only when these three bottlenecks can be
adequately resolved will there be sustainable growth and profitability from
Chinese mobile IM.
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Unless otherwise specified,
all information provided is sourced from CCID Consulting.